freshsales vs hubspot: Which Is Better? [Comparison]

Freshsales is a customer relationship management (CRM) software developed by Freshworks. Its primary purpose is to help businesses manage their sales processes, track leads, and automate tasks to impr

Quick Comparison

Feature freshsales hubspot
Pricing Starts at $15/user/month Free tier available; paid plans start at $50/month
CRM Features Basic CRM functionalities Comprehensive CRM suite
Email Integration Built-in email tracking Extensive email marketing tools
Automation Basic workflow automation Advanced marketing automation
Reporting Standard reporting tools Advanced analytics and reporting
User Interface Simplified interface Customizable dashboard
Customer Support Email and chat support Email, chat, and phone support

What is freshsales?

Freshsales is a customer relationship management (CRM) software developed by Freshworks. Its primary purpose is to help businesses manage their sales processes, track leads, and automate tasks to improve efficiency.

What is hubspot?

HubSpot is a comprehensive inbound marketing, sales, and service software platform. Its primary purpose is to provide tools for marketing automation, CRM, content management, and customer service to enhance business growth.

Key Differences

Which Should You Choose?

Frequently Asked Questions

What types of businesses can benefit from freshsales?

Freshsales is suitable for small to medium-sized businesses looking for a straightforward CRM solution focused on sales processes.

Does hubspot offer a free version?

Yes, HubSpot offers a free tier that includes basic CRM functionalities and limited marketing tools.

Can I integrate other tools with freshsales?

Yes, Freshsales supports integration with various third-party applications, enhancing its functionality.

Is there a mobile app for hubspot?

Yes, HubSpot provides a mobile app that allows users to manage their CRM and marketing tasks on the go.

Conclusion

Freshsales and HubSpot serve different purposes within the CRM and marketing landscape. Freshsales is more focused on sales automation, while HubSpot offers a comprehensive suite of marketing and sales tools. Your choice will depend on your specific business needs and the features you prioritize.

Last updated: 2026-01-29